Commonly Asked Questions

How do I make an appointment?
Appointments are made by calling Robin Conner at extension 2157 or by coming to the Counseling Office. The office phone is answered daily from 8 a.m.-12 p.m. and 1-5 p.m. Students are offered appointments within two or three days from the time they call.

Do I have to have a serious psychological problem to use the Counseling Office?
No. Students are encouraged to come in to discuss any personal concerns they might have. Some students do have more serious issues, and the counselors are accustomed to dealing with a wide range of problems.

Will anyone be told that I have come to the Counseling Office?
No. The Counseling Office considers it essential that confidentiality be strictly maintained. Furthermore, the professionals are bound by state statute and professional ethics to maintain confidentiality, except in a serious psychiatric emergency. It is the student’s decision whether or not to discuss her decision to participate in counseling with family, friends, and College personnel.

What do students feel about coming to the Counseling Office?
Most students feel apprehensive about counseling because they do not know what to expect, and they wonder what it means about them that they need help. However, students generally become comfortable quickly and experience their appointments as helpful and productive.

What about emergencies?
Call the Counseling Office at extension 2157 during work hours. After hours, call your hall director, resident assistant, or peer listener to arrange for emergency counseling services.

How many students use the Counseling Office?
About 25% of the students at Cottey College use the Counseling Office each year.

Who are peer listeners and what is their role?

The peer listeners are second-, third-, or fourth-year students who are volunteers and have been trained as a member of the Peer Empowerment Program (PEP). They have received extensive training prior to the beginning of school by the counselors. They are trained in issues including communication, conflict resolution, listening skills, mental health issues, stress management, diversity, and other issues. Peer listeners are available in each residence hall.

How much does counseling cost?
Unlimited counseling is free to all students while attending Cottey College.

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